I sell completely virtual goods (for online games). In dealing with PayPal in the past, I have often had to deal with chargebacks from malicious customers outside of the USA (where I have legal ground).
What are some good ways to avoid chargebacks in the future, minimizing my risk?
One suggestion I seen, which seemed creative, but required micromanagement of transactions (something I'm small enough to deal with - for now) was to make the customer make a "product not received" claim, and then subsequently cancel the claim, saying the product was received. Would a credit card company actually care about this evidence?
In the past, pages of evidence and documented logs have gotten absolutely nowhere with the credit card companies (who are the source of the chargeback, not PayPal).
