I'm wondering what the benefits would be to learning Spanish for a Startup? Since I work with several businesses this could change, but right now all the business people with who …

How can you get to know what customers expect when going through your business? Should you try to please that customer that goes for a very good service and the other who goes fo …

This isn't necessarily a "startup" question, but I think that this is a good place to ask. I'm the developer of a freeware Android application, and I'm wondering how to "communica …

Which tools can I use to get feedback from my business’s customers? Thanks

I want to make this as complete as possible. Do you think that a long FAQ page is enough or should I add also a help section and customer support contact area? Isn't that too much? …

I think that customer service plays a fundamental role here, but my concern is how should I establish a plan that really creates an influence on my customers and potential clients? …

In which way can these different levels be controlled? What are the differences between each one of the customer service levels?

Is there a program or software available to translate a caller's native language into the native language spoken by entrepreneur? If for instance a foreign customer calls your com …

What is the best way to make a customer understand he is just plain wrong about his conception and yet making him go happy with what he gets from the business? What do you usually …

Since I am a certified private tour guide for Indonesia, I would like to know how to represent or be appointed as the tour guide by Tour Organizers / Travel agents from all over t …

What I want to know is if this theory is suitable for any kind of business. According to this, is it correct to think that business owners have to care more about their actual clie …

Where can I get a vanity number for my business? I need something like 1-800-FOOBAR How much does it cost? Do you have any advice on how to choose one? Thanks

I need guidance on how to operate when receiving product recalls on my business. What would make my customers be pleased and come back if they present a complain? What else apart …

How can you make an agreement with a customer complaining because of a policy that you have at your business and he/she doesn´t agree with it? What is a good way to resolve the p …

I'd really appreciate any and all feedback on the topic. Of course, we all want the 'fat' cut of the hawg, but why do some people just feel they are 'entitled'? How do you handle c …