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Clay Hebert

I help people and brands tell their best story.

Bio

If you'll forgive the third-person voice for a minute, below is my quick bio...

Clay Hebert is a marketing and branding strategist, speaker, and storyteller. He loves words and he believes we make marketing harder than it needs to be.

For a decade, Clay led teams at Accenture, the world’s largest consulting firm, solving complex problems for global Fortune 500 companies.

He escaped corporate America to attend the most selective MBA program in the country...he was one of only 9 people to learn directly from marketing expert Seth Godin for six months.

Clay’s work has been profiled in the books Tools of Titans by Tim Ferriss, Entrepreneurial You by Dorie Clark, and Deep Work by Cal Newport.

He’s helped over 2000 projects raise over $100 million total on crowdfunding platforms Kickstarter and Indiegogo.

Forbes called him “one of the next generation of business and media influencers” and he was recently named one of Entrepreneur Magazine's 50 Most Daring Entrepreneurs...along with Jeff Bezos and Elon Musk.

Today, through his Perfect Intro and Perfect Brand frameworks, Clay helps leaders, executives and entrepreneurs tell better stories, grow their companies, fund their dreams and do work that matters.

Recent Answers

Crowdfunding

What are the best practices for fundraising and/or using Kickstarter effectively?


Clay Hebert

I help people and brands tell their best story.

Shane is right. I've helped 150 campaigns raise over $50M and based on what you said, this isn't a great fit for a rewards-based platform like Kickstarter, because the specific rewards aren't super tangible. What would someone get if they backed you?

Patents

Do I need an International Patent for a Kickstarter Campaign if there is a similar product in Spain that holds an EU Patent already?


Clay Hebert

I help people and brands tell their best story.

You should ask a patent attorney.

Marketing Strategy

Is there a way to measure the "return on relationships"?


Clay Hebert

I help people and brands tell their best story.

If it's a direct sales relationship (a lead), then you should absolutely measure it. If it's a relationship building thing where there is no direct sale, then I wouldn't measure it directly. You have to decide over time which meetings (and with whom) are worth it. I wrote about exactly that (and how I use Clarity to solve it) here: https://medium.com/@clayhebert/the-new-way-to-say-no-6a7d29282c1d

Getting Press

How can I get press for Kickstarter campaign in advance before launching?


Clay Hebert

I help people and brands tell their best story.

Have a great story / hook. Reach out to outlets who 1) are relevant 2) write about Kickstarter campaigns regularly. Determine why you want the press, pre-launch. It should either be for social proof for your "Kickstarter As Seen In Logo Banner" or to drive any traffic to a landing page to gather pre-launch opt-in emails. That is explained more in these blog posts. Enjoy... http://crowdfundinghacks.com/this-kickstarter-project-is-already-funded-and-it-hasnt-even-launched-yet/ http://crowdfundinghacks.com/how-kittyo-used-the-macgyver-trick-to-crush-their-kickstarter-goal/ http://crowdfundinghacks.com/how-kittyo-gathered-13000-opt-in-emails-in-only-5-months-part-1-includes-successful-templates-strategies-etc/

Kickstarter

Is there a particular point you want to be before you go crowdsource to prevent your idea from being swiped?


Clay Hebert

I help people and brands tell their best story.

Brita's sheer size prevented them from doing anything. They're not in the business of making beautiful, sustainable water pitchers. They're in the business of making mass, plastic, functional water pitchers. They make millions more than Soma (for now) and it may not even be on their radar. Read: Small Is The New Big from Seth Godin or David and Goliath (Malcolm Gladwell's latest) for more on this. Stealth is bullshit. Nobody steals ideas and makes millions anywhere except in the movies. It's about execution.

Marketing Strategy

What is the best way test a market to see if it is profitable?


Clay Hebert

I help people and brands tell their best story.

This question is very broad so it's tough to answer, but I'll give it a shot. Is there anyone else making money in that market? If so, how? What business models are working well? Take the automobile industry. There are hundreds of business and revenue models in the auto industry (wholesale, retail, repair, parts, leasing, specialization, etc.) There is potential profit in every market, it's the intersection of the market and your particular business model or product / service that determines the profit. If you can be more specific, I can give you a better answer.

Growth Hacking

What are the most effective growth hacking techniques you have personally tried and tested?


Clay Hebert

I help people and brands tell their best story.

What is your startup or industry? More context would make it easier to give you a better answer.

MVP

Bootstrap an MVP in the financial field, how to comply with financial regulators without paying huge on legal?


Clay Hebert

I help people and brands tell their best story.

By definition, an MVP exists to prove some assumptions you have. It may not even need to be fully functional. Depends what assumptions you're trying to validate. A lot of MVPs (including my original one) were just clickable prototypes using Photoshop, HTML, CSS, etc. with not much more behind it.

Sales

What are some interesting / unique methods or hacks to identify and sell to "hard to find" or "hard to reach" customers?


Clay Hebert

I help people and brands tell their best story.

Hey guys - thanks for the great answers. Looking back, I worded this question really poorly. Here is an example of the unique methods or hacks I was referring to.... 1) Something I call the Barnes & Noble Hack - I needed to build a list of enterprise sales targets with titles like "Director of Innovation" or "VP of Collaboration". Since those titles are non-standard, they're tough to find. So a unique hack I figured out. Find books on innovation, enterprise collaboration, etc. on Amazon. Go to Barnes & Noble and flip to back cover. Books are usually blurbed by execs with these titles. (VP of Innovation at HP, etc.). This allowed me to make a spreadsheet - target list of the right customers and it gave me something to open the conversation with (thanks for your blurb - I also loved the book.....etc.) 2) I've met a lot of the same people by holding a quarterly event. Then the initial ask is not one to demo my startup, it's an ask for them to be an expert panelist on my event (discussing big brand / startup partnerships). As the host, I get to develop relationships with the execs. Then later on (they've all loved being on the panel), it's a warm intro to talk to them about a demo. I realized after posting that my question wasn't worded to elicit those types of answers. I'm sorry about that and I appreciate the responses.

Kickstarter

What are some less obvious tips for ensuring my crowdfunding campaign is a huge success?


Clay Hebert

I help people and brands tell their best story.

I'm building a whole online course on this and have taken a bunch of Clarity calls on the topic. Here are a few "less obvious" tips: 1) Price "below MSRP". Unlike Amazon and Zappos, there is risk involved in crowdfunding purchases. Customers should get a discount for that risk. Backers want the reward. These platforms act more like a store for pre-orders. They're not a charitable donation platform. 2) Make each level more value than the last for not much more money. See AJ Leon's "Life and Times of a Remarkable Misfit" for a great example of this. 3) Your video needs to tell a story and resonate with the backers. 4) You need to have a marketing & press plan long before you launch. Crowdfunding campaigns get funded BEFORE the campaign, not during. It's the pre-work. The platform will bring you about 10% of your overall traffic. You need to bring the rest. 5) Collect emails pre-launch. Use Launchrock or something similar to collect emails in the weeks and months leading up to launch. Put your video up on a landing page or at least a photo & description. It's way better to launch with 500-1000 emails. More at www.crowdfundinghacks.com or give me a call on Clarity.

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Areas of Expertise

MarketingGrowth HackingLean startupCrowdfundingMarketing StrategyPublic SpeakingInnovationKickstarterFuture TrendsEnterprise Collaboration