Passionate about providing guidance
Hi am sandeep
Call Agent | Problem Solver | Guide
Summary:-
Energetic and empathetic Call Agent with over 5 years of experience in handling customer queries, solving problems, and directing individuals towards the right course of action. Renowned for excellent communication skills, quick decision-making, and a deep sense of commitment to improving client satisfaction.
Skills:-
- Exceptional Active Listening Skills
- Proficient in Conflict Resolution
- Strong Communication and Interpersonal Skills
- Multitasking and Time Management
- Knowledge of CRM Systems and Practices
- Resilience and Adaptability
- Successfully handled a high volume of calls daily, ensuring all clients received attentive and personalized service.
- Recognized for exceptional customer service, receiving "Agent of the Month" award multiple times.
- Trained and mentored 10+ new hires, contributing to a cohesive and high-performing team.
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