Try https://tawk.to they have real chat agents that work on multiple sites at once, so you can have them manage your chat from about $2/hr (per website, not per person) - or if you want something automated try https://www.tensorflow.org/ (free)

There's also https://www.fiverr.com/categories/business/virtual-assistant-services/administration

Hope that's of use to you :)

Hey, have you ever tried to hire freelancers? If the job position will be Virtual you can try really good apps such as Upwork, Freelancer, or PeoplePerHour.
I had really good experiences being a virtual assistant and hiring them by these apps.
The best for your project.

Here are some steps to consider when hiring an Ecommerce Virtual Assistant in the USA:

Determine the tasks and responsibilities you want the virtual assistant to perform: Make a list of the tasks you want the ecommerce virtual assistant to handle. It can include managing product listings, customer service, order processing, inventory management, marketing, and other related tasks.

Search for Ecommerce Virtual Assistants: There are several platforms and websites where you can find ecommerce virtual assistants. You can search on freelance marketplaces like Upwork, Freelancer, or Fiverr, or you can check job boards like Indeed, Remote.co, or Virtual Vocations.

Review the candidate's profiles: Review the candidate's profiles on the platform you have chosen. Look for relevant skills, experience, and reviews from previous clients. Check their availability, timezone, and communication skills.

Conduct an interview: Conduct an interview with the candidates you are interested in. Ask questions to assess their skills, experience, and communication. You can also ask for references to verify their work history.

Test their skills: Depending on the tasks you want the ecommerce virtual assistant to handle, you can test their skills by giving them a sample task or a trial project. This will help you assess their abilities and work quality.

Agree on terms: Once you have identified a suitable candidate, agree on terms, including payment rates, work hours, and expectations. It is essential to have a written agreement outlining the scope of work, deadlines, and terms of payment.

Set up communication channels: Set up communication channels with your ecommerce virtual assistant, such as email, messaging apps, or video conferencing platforms. This will ensure that you can communicate effectively and provide feedback on their work.

By following these steps, you can find and hire an ecommerce virtual assistant in the USA who can help you with your business needs.