You have customers and now the fun begins. Discover strategies to turn customers into advocates, feedback into a product roadmap, and customer interactions into revenue retention strategies. 

Kristi Broom is a dynamic executive leader with experience driving strategic innovation and operational excellence across diverse industries, including Citi, Elevance Health, and Degreed. Her career spans Product, Client Experience, Operations, Technology, Innovation, and all facets of Leadership, Learning and Development. As Founder of Lotus Transformation Group, Kristi helps B2B SaaS founders learn how to turn customers into long-term revenue and raving fans.

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