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Four Hewes

AI > Architecture > ICs > Fashion > UX & Events

Bio

Startup Mentor. Design Process Coach. Consulting UX Designer & Product Strategist for products, services and experiences.
I work with founders, do-ers, teams at startups, agencies and large companies and institutions. We create things that work so well, people want give you more business.
Design Mentor to startups. Working with ten in January, 2016
I also produce UX events and races.
I run ultramarathons.

Recent Answers

User Interface Design

What are some low-cost platforms for User Interface mockups?


Four Hewes

AI > Architecture > ICs > Fashion > UX & Events

Direct Answer: You can't really get cheaper than Upwork or Fiverr or Craigs List. And you'll get what you pay for. Since you have a starting point (your competitor's site), you could do it yourself on paper: print it and draw your edits, then give it to your front-end dev. (with their code pulled from their page, if you need to). Longer Answer: I deal with a lot of startups that hope to build a digital product that's a "better" solution. I'd caution you: only IF and AFTER you have figured out on your own what your potential customers/users need, and have concluded that the compeitor's site meets (some of) those needs (even if partially) should you use a competitor's actual visual UI/UX design as your starting point Otherwise, you'll just expend effort to make their poorly fitting design less poor. To get and keep customers, you need a GREAT UX, not just a better UX. No customer is happy with a poorly fitting UX that fits their needs less poorly than another business. Analyzing your competitor's product/service to make your own design fit your customers' needs well, is smart. Copying their design, might not be. If this helps and you want more guidance and specific design advice, get in touch here about having a short intro call.

UX/UI Design

What are the best UX practices for integrating a website with a call center?


Four Hewes

AI > Architecture > ICs > Fashion > UX & Events

Hi, the best practices for this are pretty specific to the particulars. You asked your question 23 days ago. Are you still looking for an answer here? Let me know and we can take it from there.

UX Design

What is the best type and most effective type of UX Journey map that you have seen?


Four Hewes

AI > Architecture > ICs > Fashion > UX & Events

I would have to ask you a few questions of my own to make sure I understand what you need advice on. Since you asked this 5 months ago, I want to first check that you are still looking for an answer here, from a Clarity expert. Let me know and we'll take it from there.

Mechanical Product Design

Physical Product Design: is there guidance/books on how to focus on only the most essential features that deliver the most value? (80/20...)


Four Hewes

AI > Architecture > ICs > Fashion > UX & Events

You're question is thoughtfully phrased. You asked it here 8 months ago. Are you still looking for help with this? If so, let me know and we'll take it from there.

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Areas of Expertise

User ResearchUser Experience DesignDesign ThinkingUser-centered DesignUsability TestingPersonasDesign StrategyUser StoriesUser JourneysUX Strategy