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Kimberly Weitkamp

I love marketing, travel, software and stories.

Bio

Founder of Travel Industry Copy and the Concierge Conversion Method. also: sci-fi lover, travel enthusiast, marketing geek and lover of all things chocolate.

Recent Answers

Mobile Apps

Hi, I am about to launch a travel app. I was wondering how should I go about attracting paying customers when we haven't got many users.


Kimberly Weitkamp

I love marketing, travel, software and stories.

There's a lot of marketplaces where you could promote the app to avid travelers. I work mostly in the travel space, and building an audience is always the hardest part, especially since there's so much competition. You have two great options, and the first I'd say is to create a press release. You can get listed on a wide variety of networks and get media exposure and brand awareness to start boosting your user base. For all of those new users, implement a follow-up strategy that encourages them to become paid users within 2 weeks. Happy to chat further!

Brand Strategy

Is FB audience insights the best tool for doing audience research for defining the customer avatar? Or are there better tools that no one talks about?


Kimberly Weitkamp

I love marketing, travel, software and stories.

I've done research for a lot of different customer avatars, buyer personas, or whatever you want to call them. If you already have your product or product idea, go to industry publications and look for any articles, comments or "sponsored posts" that talk about the particular problem you solve. Look at the job titles for the people who are providing this content. That's a rough idea for you. Find where they work to get an idea of the demographics of the company. If you're looking for customer insight in general about your topic, I'd turn to Quora. On Quora, you can find people who are already asking specific questions about the solution you provide. Again, most have a title and you can start to build a rough customer avatar. The content of the questions and answers will help you refine. While everyone hangs out on Facebook, if Facebook isn't the place you'll be selling it won't give you a complete picture. You'll be missing a lot of potential buyers and insight. Plus, you need a large following on FB to actually get usable data. Hope this helps!

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