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Matt Brown

Strategist. Disruptor. All round nice guy.

Bio

Former business strategist and disruptor for the likes of British Telecom, Sandvik, UBS Warburg, Unilever, Investec, Vodacom, FNB, BMW, Renault, Supersport, Romans Pizza and many, many others.

Recent Answers

Legal Advice

What paperwork do we need signed by our partner that is leaving the company, and giving up his equity and rights to all projects he worked on?


Matt Brown

Strategist. Disruptor. All round nice guy.

You need a shareholders agreement which effectively acts as your insurance policy for these kind of eventualities. A lawyer will be able to draft an appropriate agreement according to the legal entity your business operates as. Before you start any venture you should have one drafted. Having it in black and white will allow you to sleep at night ;)

Early-stage Startups

As an early startup, have you worked with small firms to launch an MVP? If so, was it a good experience, and would you do this over hiring employees?


Matt Brown

Strategist. Disruptor. All round nice guy.

Either way, the success of your execution is dependent on the quality of your knowledge capital I.e. What you execute on. Getting out of the building may require a combination of skill sets which you may find more readily available in some places versus others. Ultimately your most important partner is your customer - execution skills you can get anywhere...

Business Valuation

I'm trying to compute a future value for my SaaS company for my financial projections. Can anyone help me find what to use as an earnings multiple?


Matt Brown

Strategist. Disruptor. All round nice guy.

It depends on what vertical you are in. There are pointers available by industry. You can either define that future value based on internal data or external data. Either way, it depends on what you think you will be worth - financial 'thumb suck' models will only get you so far...

Shipping

When sending a $17 USD product international, what shipping option makes the most sense? (Cheapest) USPS 1st Class VS (Reliable) recog int'l carrier?


Matt Brown

Strategist. Disruptor. All round nice guy.

Interest in your box subscriptions doesn't mean you should play there. Your margins are too small to pass that cost onto the customer - because they are potentially paying more for the shipping than they are for your subscription box. That's a special set of undies! I would suggest spending more time on setting up a local operation where you can really compete on localized and contextually relevant value creation throughout the supply chain... instead of thinking about how to scale your business outside of the U.S. when on the face of it, there are simply no economies of scale in play at that price point.

Scalability

How can marketing consultants scale their businesses?


Matt Brown

Strategist. Disruptor. All round nice guy.

This ultimately comes down to two things: 1) What's your vision / end game for this business 2) If you do scale your business... will it become more valuable or less valuable? IMHO, you don't want to start an agency unless you want to enjoy the fruits of a negative cash cycle, dealing with pissed off clients on a daily basis and the very real probability of a difficult earn out period should you ever wish to sell the business. So, do you want to sell it one day? The fact that you're contemplating starting an agency means that you're probably offering a broad scope of services, and as a solo outfit... it's impossible to deliver 'everything' unless you consider outsourcing the work or starting an agency... hence your current predicament. You can scale as an agency, but ultimately it doesn't mean you will make more money or provide a better service for your clients, and if you want a business you can sell in the future you probably don't want to start outsourcing or start an agency. Sure, you can start an agency, but then you need to specialise in something if you want to scale it effectively and perhaps one day sell it. The hardest part about being an entrepreneur / business owner...is to say the word NO. Scale doesn't always = more profit. This all comes down to your vision. How you scale is by deciding on the service that you offer which creates the most value for your clients and which makes you the most money / profit. Once you're there, develop SOP's which you can hand over to a sales team and or a team of resources that can deliver the work on your behalf. You then spend the rest of your time selling your company and not the service itself. You'll be happier for sure - you'll make more money (by scaling effectively) and if you do decide to sell you can... and without the hassle of earn out periods. But again, this comes down to your vision :) Good luck :)

Blog Marketing

I'm new to Mobile App startup. How do I start spreading the word of my App? Development of the App has started.


Matt Brown

Strategist. Disruptor. All round nice guy.

This all depends on your budget. But fundamentally... you have two options: 1) Buy media Using AdMob or some other ad network provider 2) Generate buzz These can include things like building a website for your app with some basic SEO running on it and perhaps a small media buy (budget restricted) using adwords Then, contact app review sites - there are loads of them Facilitate a JV partnership with other app owners in your niche / vertical. Would suggest avoiding doing press releases - they just don't work very well. There is a 3rd option, but sounds like you don't have a budget to work with and that is by working with an app marketing agency (e.g. app promo) Good luck :)

Entrepreneurship

What is the one thing I should focus the majority of my time in my startup?


Matt Brown

Strategist. Disruptor. All round nice guy.

You can find customers or sell products until you have a great story...

Social Media Marketing

How do I grow my business as a result of my podcast that has over 50,000 listeners/month?


Matt Brown

Strategist. Disruptor. All round nice guy.

Hi there, Well let's assume that you have 500 customers which you acquired via your podcast and sold them your consulting / coaching services. So because you have this customer base, then your job is not to find more customers ("having the phone ring") your job is to find more products / services for your existing customers to buy. Now because you're a consultant (coach) - it's the same as being a freelancer - in other words your return on equity is low, because you can't leverage your time. So by selling more products to your existing customers you'll be able to significantly drive the bottom line of your business.. and you'll be able to generate far more revenue in the long run. Happy to chat further...

B2B Marketing Strategy

I am working on launching a software product for B2B .NET shops. I need help on figuring out how to talk to potential customers.


Matt Brown

Strategist. Disruptor. All round nice guy.

Try this: 1) Write a single page letter (or email) that describes not whats on offer but the sort of offer it is - i.e leave mystery to the question 2) Go to their website and find 6 people who might be in charge of answering the question (Senior VP of this, director of X, etc) 3) Print 6 letters and highlight one name on each letter and put them into 6 envelopes and write the highlited name on the front 4) Phone the company and ask the for mail room - and ask his name 5) Fedex the envelopes to the guy in the mailroom and request "please distribute" - it's his job to distribute them so he will 6) Each of the 6 letter will get delivered and when they open them they'll see the other names on the letters, so they have no recourse but to phone the other and find out who is going to deal with your letter - one of them will invariably contact you to find out what you're offering This will save you tons of time spamming email boxes and cold calling - each time I've tried this it has worked

Business Growth

My business has grown steadily since starting 3 yrs ago w/ revenues climbing every quarter, but we seem to still be squeaking by financially. Advice?


Matt Brown

Strategist. Disruptor. All round nice guy.

The question you need to be asking is: How do I change the business itself so that it gets more efficient? The act of running your business has to make your funnel better - and this is what you need to figure out. Without knowing the intricacies of your business it's hard to guess - but you need to evaluate the distribution of your customer base, because it could be that there is no clear path between the early adopters and the early majority across each of your value propositions - and this is why you're not growing. Happy to chat further

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Business Strategy