It all boils down to one thing: communication. There are 2 groups of people that determine the success of an organization: the customers and the employees. Companies often focus all their efforts in communicating with the market but fail to recognize that employees are what actually moves things forward. The roles and functions of managers differ very little, what differs is the way that they act in those roles. Good managers act out of empathy, know how to motivate and most importantly listen, bad ones on the contrary delegate, control and belittle. Especially in the age of Millenials, the second type of managers will certainly lead to the organization's failure. I worked under both types of managers and saw my own performance drastically differ. I was so intrigued by the magnitude of the influence that I decided to study leadership and afterward I started my own organization that I manage based on the previously mentioned principles. To this day, I'm still amazed by the things my employees do and the way that impacts the success of the organization. In case you in need of marketing and business development consulting, feel free to check out our website: https://www.solveo.co/