Customer Support
Looking to create a sales number that routes to one of two teammates and a voicemail after hours. Is this possible with Twillio? If so, do we need a programmer to set it up?
1
Answers
Applied AI, ML, and Data Science Leader
Yes, exactly what Twilio is capable of. If you need it for just your business, this can be done using simple scripts. Routing is actually the easy part. Voicemails are a bit more involved but they have you covered: https://www.twilio.com/docs/howto/voicemail
Answered over 9 years ago