There are multiple survey software platforms. There maybe one that is better than another based on your specific needs. See below link to review the Top 10 survey software.

http://www.capterra.com/sem/survey-software?headline=Top%2010%20Surveying%20Software&gclid=CLXsmM6SoM4CFQoJaQodgGUOFA

Some email marketing software have polling capabilities built in! I would suggest you look for that or ask the email marketing software provider. Also, SurveyMonkey is a great free/inexpensive tool! https://www.surveymonkey.com/

For surveys I like survey monkey or typeform. For live polling I like poll everywhere.

I'd suggest using www.Fieldboom.com to create beautiful surveys, forms and polls. It walks you through the steps in minutes, and you don't need any other experience to be successful with it. Fieldboom tracks and reports your responses, keeping your info all in one place and easy to find.

I will suggest GetResponse. They have a very nice user interface and I had a good success there. See this: https://www.getresponse.com/features/online-surveys.html

You can also use MailChimp. See following link on how to add poll on MailChimp: http://www.emailmonks.com/blog/email-design/embed-polls-surveys-emails-via-mailchimp/