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Where should I (developer) as a single-member software company focus my time & efforts to build a current business into a real one with employee help?

Specifically, this company sells WordPress plugins on a monthly subscription with continued updates, new plugins, and feature additions / ground-level feedback. As the only member and developer, my time over the past 2 years of it's existence has been re-building it's infrastructure & products over and over. We have 15-20 active customers who've continued using & enjoy the products, but growth has ceased and work piling up. I'm not great at sales, nor finding leads to begin with. My strengths are all tech-related; of the 2 marketing partners in the past, both bailed to do their own things. Can someone with experience in creating a software startup from $100-500/mo to hiring several employees with unlimited technical potential as the sole human asset share a blueprint, or the faintest hint at where to go from here? My passion to see it succeed has keep it alive (if $300~/mo counts) thus far, but it's killing me seeing it stagnate - especially when the product-providing muscle is free'ish. If you've got experience with this & solid advice to share, we can do a call(s) to get more detailed about it. Thanks!

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Lora Crestan

Clarity Expert

My focus is business strategy and development, I am also a geek-at-heart! There are a few things to dig into to get rolling.
With your strength in tech - tap into virtual resources or even crowdsourcing to get the work done from a marketing and sales lead perspective leaving you to focus on what you do best.
I am happy to have a call with you to discuss steps! This is a critical time for your company and your passion is evident.

Answered about 11 years ago

Dan Martell

SaaS Business Coach, Investor, Founder of Clarity

I don't have specific advice about your specific question but do have some thoughts on deciding when to quit / scale or try something new (i.e. Opportunity Cost)

Most individuals make these decisions daily, but don't truly understand how to evaluate.

Here's my framework.

What's the potential upside? (Ex: $100K / year) x probability (20%) = 20K in potential.

If you think about that framework apied to other ideas like a new startup or getting a job, then you can better assess the opportunity cost.

For many people, making $40K/yr vs potential of $200K at 50% chance is actually more sensible then staying where they are at - but they decide to stay.

I always look at the opportunity cost of both new ideas + risk of distracting me from executing on existing tasks/projects - hence why I say "no" more now then ever (2 new babies + growing Startup)

Hope that helps.

Answered about 11 years ago

Devang Patel

Clarity Expert

You are WordPress developer so I assume you have well designed and well developed website. Have you seen any change in traffic patterns on your website ?

Take a step back and try to answer "Do my potential customers know about me?" "How will they find my product?". Answering these questions may open up options for what to do next.

Finally, read up articles by Neil Patel; he is a growth hacker worth reading.

Happy to talk further.

Answered about 11 years ago

Joy Broto

🌎Harvard Certified Global Corporate Trainer🌍

Do not assume you know your employees’ skill level and career aspirations. Some of your employees may already have development goals in mind, but do not know how to get started or if the company will support those plans. Other employees may not realize you see potential in them or need encouragement to reach for the next step in their career. She may remain reluctant until you help her understand that those skills are required to move into sales management, her ultimate goal. By talking to employees, you can work together to figure out what role your business can play in their plans as well as what opportunities you can offer them. Readiness comes in a variety of forms, encompassing desire, skills, and experience. Keep in mind that not every employee wants to – or should – move into management, no matter how good they are in their current position. Doing versus managing are quite different skills sets and pushing an employee into a job they are not ready for can have devastating consequences.
You can read more here: https://www.insperity.com/blog/5-steps-to-creating-employee-development-plans-that-truly-work/
Besides if you do have any questions give me a call: https://clarity.fm/joy-brotonath

Answered almost 4 years ago