Reiterating on one of Tom's points, move pick your brain type requests onto Clairty. This accomplishes two things for you: 1) it increases call volume which is a result you (and most everyone) wants. 2) it helps separate the serious people are you could actually help from all the requests which helps free up some spare time. What you do with that new spare time is of course up to you but it could always be spent answering Clarity questions :)